Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
For more information, please follow the links below.
Community Pharmacy - Common Ailments Service
Local Participating Pharmacies
If you have a problem with your eyes, please make an appointment with your optometrist.
If you have a dental problem, please call the 9-5 Monday to Friday service on 01443 680166 or the Out of Hours service on 0845 601 0110.
There are plenty of resources available locally, especially social activities for those over 65.
For information about Mindfulness and Stress Control Courses, follow this link.
To find out more about community groups, please click here (page 5-6 for the Taff Ely area).
Additional groups and activities can also be found here.
Our patients aged over 16 can now self-refer for physiotherapy if they are suffering from any of the following conditions:
For our patients aged 16 and over, it is now no longer necessary to see a GP in order to be referred for physiotherapy for the complaints listed above. To self-refer, please contact the Physiotherapy Admin Team direct on 01443 715012.
However, ailments which require physiotherapy but are NOT appropriate for self referral include:
If you are suffering with any of the above conditions, please contact the surgery in the usual way on 01443 490366.
This new service, along with others including the Common Ailments Service, Welsh Eye Care service and Minor Injuries Unit have been introduced to ease the pressure in General Practice and to free up our GP's to address the issues they should be dealing with.
For certain illnesses and conditions, self help can often save a GP appointment. Please check out the list below for useful links and advice.
Fever in Children
Headache and Migraine
Heartburn and Indigestion
Low Back Pain
Sprains and Strains
Urine Symptoms in Men
The documents are also available in Welsh/Mae'r dogfennau ar gael yn Gymraeg hefyd:
Haint y glust ganol (otitis media acíwt)
Llid acíwt y sinysau mewn oedolion
Llosg cylla a diffyg traul
Peswch mewn oedolion
Poen yn y cefn isaf
Twymyn mewn plant
Yr annwyd cyffredin mewn oedolion
Ysigo a straenio
For additional information on these and other conditions and illnesses, please click here.
What is Care Navigation?
Care Navigation is a support system used to help support patients accessing the correct services. Obtaining a GP appointment can sometimes seem almost impossible. The Taff Ely Cluster (all GP surgeries across Taff Ely) have been working on ways to improve GP access for those patients who need to see a GP and explore new systems that will work across the wide primary care teams ensuring patients seen the most appropriate team member at their first contact.
Sometimes though, the GP is not the best person to see. Patients could be seen and treated by a pharmacist or optician for example and in some cases, the GP practice might not be the right place at all for the query. That's where ‘care navigation’ comes in.
Care navigators are receptionists and admin staff but through specialist training they also possess additional skills and provide a crucial practice role in improving access to primary care, all with the aim of helping patients to get to the right service faster.
How Care Navigation Works
When you call the surgery our Care Navigators will ask you a few questions around the problem you are calling about. This is so they can direct you to the person who would be most suitable to help you with your problem. Of course, you do not have to do this, but it would help us to help you and other patients by ensuring GP appointments are available for those patients who do need to see a GP. The video below features a local GP explaining Care Navigation.
To find your local pharmacies please follow the link LOCAL PHARMACIES
Christmas Opening times for local pharmacies can be found by clicking on the link here.... Christmas Opening timetable
Copyright 2006 - 2020 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's