You may request repeat medications from the front desk or local pharmacy by handing in your repeat request slip. Please ensure you have clearly ticked the items you require. As part of an NHS wide initiative if items are not ticked they will not be issued. Please remember to allow 48 hours for the request to be processed and a further 24 hours if you are asking your local pharmacy to dispense and deliver the items for you.
For safety reasons repeat prescriptions cannot be issued on demand and we therefore ask all of our patients to ensure they do not run out of medication and request in plenty of time. You can request your prescription up to 1 week before you run out.
Should you wish to use our online service for requesting repeat prescriptions and making appointments please visit our online services section for further information or speak to a member of staff.
Prescription requests cannot be requested via the telephone.
You can also request your prescription to be collected by your chosen pharmacy but please allow longer in this instance. In working to continually improve our quality of care we regularly review the drugs prescribed for our patients. You may find that the name of your prescribed medication has changed but please be assured that those prescribed are the same or equal to your previous medication - only the name will have changed. From time to time we may ask you to see the doctor as part of this review. If you have any queries regarding your medication then please discuss them with the doctors.
Medication reviews needed are highlighted on your repeat prescription, or by the pharmacist. This should therefore give 1 month notice that an appointment is needed to review the medication. It will not be dispensed without a review. Please arrange a routine appointment for medication reviews unless you are not able to make an appointment e.g. housebound. If you feel you are being recalled too frequently for reviews please discuss with the clinician so they can assess your use of medications and try and reduce your recall.